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As the head of Westcor’s education and training efforts, teaching is my life. My days are spent providing quality and informative knowledge to our title agent partners and their customers. My job is more than just FUN! I often tell people that I’ve got the greatest job on the planet as providing continuing education seminars…

I have been amazed but not surprised at how you have all rallied and adapted to serving your customers – from drive-thru parking lot closings to closings through windows on a customer’s patio. This industry and you, in particular, continue to step up to keep things rolling along. As we have battled together courthouse closings,…

I believe the phrase “work hard, play harder” is the simplest definition of work-life balance. Work-life balance is finding a happy medium between your professional and personal life. Now, it doesn’t necessarily have to resemble an equal balance, and it most likely won’t. But, what it means is that you feel overall satisfied when plugged…

Preparing for an audit can be challenging; however, if you follow the steps below, it will help you and your staff prepare for an audit and help it run smoothly. If the reconciliations and requested forms can be prepared in advance and submitted for review, this will allow us to sample and select files before…

Being a manager myself, I understand some of the challenges leading a team remotely brings. The fact that we’ve had to rapidly navigate and adapt to an unexpected shift, as opposed to a gradual transition, to working remotely, makes it significantly more hectic and challenging. One of the primary keys to success is engaging with…